Strado Shipping Policy

At Strado, we want your order to reach you quickly and safely. Below you'll find everything you need to know about how we ship your order.

Order Processing

Orders are typically processed within 1–2 business days of being placed. You will receive a confirmation email once your order has shipped, along with your tracking information.

Shipping Costs

We're happy to offer free shipping on every order — no minimum purchase required.

Delivery Times

Once shipped, orders generally arrive within 2–5 business days, depending on your delivery location. Please note that these are estimated timeframes; actual delivery may occasionally vary due to circumstances outside our control, including customs processing, carrier delays or weather conditions.

Order Tracking

As soon as your order ships, we'll email you a tracking number so you can follow your package on its way to you.

International Shipping

For international orders, customs duties, import taxes or other destination-specific fees may apply. Where applicable, these charges are the responsibility of the customer.

Delayed, Lost, or Damaged Shipments

If your order hasn't arrived within the expected delivery window, or if it arrives damaged, please contact us with your order number and we'll help resolve it as quickly as possible.

Returns

We offer a 30-day right of return on all orders. For full details, please see our Return & Refund Policy.

Contact Us

Questions about your shipment? Reach out any time:

Strado
Operated by ERA TECHNOLOGY LTD
5 Brayford Square, Suite 10756
London, E1 0SG
United Kingdom

Email: info@stradoshop.com
Website: stradoshop.com